371 Wellington Road South

London, Ontario N6C 4P9

Phone (519) 680-7222

Fax (519) 680-7223


Store Hours

Sunday: 11:00 AM - 4:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM

The Water Store London has been proudly serving London and the surrounding area Since 2002.


 

SPECIALIZING IN:

 
  • Water Softeners
  • Reverse Osmosis Drinking Water Systems
  • Chemical Free Iron & Sulphur Filters
  • Ultraviolet Sterilization Systems
  • Bottled Water-Reverse Osmosis
  • Water Coolers - from $99 and up
  • Water Delivery and much more.....

 

OUR PROMISE TO YOU

We pride ourselves on outstanding customer service, convenient hours and amazing pricing. 

We invite you to drop into our Wellington Location and see for yourself why over  5,000  customers call The Water Store their " Favourite Hydration Station".


 

 

Community Organizations


Better Business Bureau Member

Canadian Federation of Independent Business

 

All Water Stores Group stores are proud to be Canadian Owned and Operated

 

 

 

 

 

 

 

 

 

 

 

What is a Water Softener?


A water softener is just a special type of "filter" that removes the calcium and magnesium in hard water by using plastic beads and cleans itself periodically by a process called “regeneration.”

 

What does a water softener do?

 

A water softener facilitates the removal of calcium, magnesium, and certain other metal cations in hard water. The resulting soft water is more compatible with soap and extends the lifetime of plumbing. Water softening is usually achieved using lime softening or ion-exchange resins. The presence of certain metal ions in water causes a variety of problems. These ions interfere with the action of soaps. They also lead to build up of limescale, which can foul plumbing, and promote galvanic corrosion.[1]

Do I need a water softener?

To put it bluntly, if you have hard water, you need a water softener. The vast majority of US and Canadian homes have hard water—85% is the current estimate. Hard water is caused by calcium and magnesium in the water, and some folks have much more of these minerals in their water than others.

There are things to look for to see if you need a water softener. For instance, if you have scaly, white deposits in basins or on fixtures in your bath or kitchen, you need a water softener. Additionally, water spots on glasses and dishes are another sign, especially if these spots don’t seem to go away.  A water softener will eliminate these hard water spots.

While hard water is a problem, it won’t harm your health, but it will harm your appliances and fixtures. Not only can hard water do damage to glassware and leave deposits in sinks and showers, it can decrease the life span of your home’s plumbing. Removing these with a water softener is the answer, and the harder your water is, with more calcium and magnesium, the more you will benefit from owning a water softener.

What are the benefits of a water softener?

Kind To Skin And Complexion

A water softener will help prevent red, itchy or dry skin because there is no hardness to cause sore­ness, no soap curd to coat the skin. Shaving is easier, smoother—either with a blade or electric shaver when you have a water softener.

Bathing And Showering

You’ll use far less soap with a water softener. You will need to use your soap very sparingly—not as you did before you had a water softener. A quick rinse removes all lather, leaving your skin smooth and silky because now it’s free of sticky soap curd and film.

Saves Washing Costs.

With a water softener your clothes will wash whiter and cleaner with less soap or detergent. Because the hardness impurities are re­moved, your soap can concentrate solely on washing. People usually find that they can reduce the amount of soap they use substantially with a water softener. If you normally use a cup per wash load with hard water, try using 1/3 cup depending on the size of your wash load and the degree of soil after getting tour water softener. Different amounts are required, but you can use less with a water softener. An added bonus is the fact that your washable fabrics will last longer.

Super Hair Conditioning

Water from a water softener is great for scalp and hair care. No insoluble deposits are formed. Hair is shinier, softer, more manageable. Reduce the amount of shampoo you have normally used.

Dishes are much easier to clean

With a water softener, dishes washed by hand or in a dishwasher are much easier to clean. A water softener promotes sanitation because no greasy hard water film can form or hold bacteria.

Easier Housekeeping, Gleaming Fixtures

You’ll be amazed at how much easier house work is after you get a water softener. Just a wipe of the cloth, and the bathtub or shower and fixtures are clean and sparkling. No more scouring! With a water softener you will have no hard water scum to cause rings, streaks, spots and stains. To keep their gleaming luster, simply wipe fixtures with a towel after use. Formica, tile, walls, floors, woodwork surfaces clean easier, stay clean longer with a water softener. You’ll save on cleaning products and time with a water softener.

Saves Water-Heating Energy, Helps Water-Using Appliances

A water softener reduces the formation of rock-like hard water scale that encrusts water heaters, hot water pipes, shower heads, and water-using appliances. This scale will cause premature maintenance and failure.

A water softener also provides substantial energy savings because scale acts as an insulator, wasting electricity or gas used to heat water.

 

How Your Water Softener Works

Why Water Gets Hard And How It Is Softened by a water softener.

All of the fresh water in the world originally falls as rain, snow, or sleet. Surface water is drawn upward by the sun, forming clouds. Then, nearly pure and soft as it starts to fall, it begins to collect impurities as it passes through smog and dust-laden atmosphere. And as it seeps through soil and rocks it gathers hard­ness, rust, acid, unpleasant tastes and odors.

Water hardness is caused primarily by limestone dissolved from the earth by rainwater.

Iron is a common water problem. The chemical/physical nature of iron found in natural water supplies is exhibited in four general types:

1.      Dissolved Iron—Also called ferrous or “clear water” iron. This type of iron can be removed from the water with a water softener by the same ion exchange principle that removes the hardness elements, calcium and magnesium.

2.      Particulate Iron—Also called ferric or colloidal iron. This type of iron is an undissolved par­ticle of iron. A water softener will remove larger particles, but they may not be washed out in regen­eration effectively and will eventually foul the ion exchange resin. An iron filter will be required to remove this type of iron before the water enters the water softener..

3.      Organic Bound Iron—This type of iron is strongly attached to an organic compound in the water. The ion exchange process alone cannot break this attachment and a water softener will not remove this type of iron.

4.      Bacterial Iron—This type of iron is protected inside a bacteria cell. Like the organic bound iron, it is not removed by a water softener.

 

When using a water softener to remove both hardness and dissolved iron it is important that it regenerates more frequently than ordinarily would be calculated for hardness removal alone.

If you are operating a water softener on clear water iron, regular resin bed cleaning is needed to keep the bed from coating with iron. Even when operating a softener on water with less than the maximum of dissolved iron, regular cleanings should be performed. Clean every six months or more often if iron appears in your conditioned water supply. Use resin bed cleaning compounds carefully following the directions on the container.

Water softener components.

A. Control Valve

The control valve automatically performs a variety of tasks that are necessary for the proper operation of your water softener. These tasks, commonly referred to as cycles or operating positions, are Service, Regeneration, and Brine Refill.

1.      Service: While the control valve is in the service cycle, hard water is directed down through the column of the water softener resin where hardness minerals are removed from the water. The softened water is then directed into your household plumbing lines. To keep your water softener at peak performance the ability of the resin to remove hardness minerals needs to be periodically replenished; this is referred to as …

2.      Regeneration: While the water softener control valve is in the regeneration cycle, water is first directed up through the column of resin to flush accumulated sediment out of the resin and down the drain. Then, the brine solution is slowly drawn from the bottom of the salt storage tank of the Brine System and is directed down through the resin, recharging the resin to remove hardness minerals from your water supply. Once completed, the regeneration cycle in the water softener is followed by …

3.      Brine Refill: While the control valve is in the brine refill cycle, a predetermined amount of water is directed to the salt storage tank of the Brine System so that the correct amount of salt can be dis­solved to provide the brine solution that will be needed for the next regeneration cycle in the water softener.

 

B. The Mineral Tank

The water softener mineral tank contains the resin. The number of gal­lons of hard water a water softener can soften through the resin before it needs regeneration is called the “capacity” of the water softener and depends upon the amount of hardness minerals in each gallon of water (expressed as grains per gallon) and upon the amount of regenerant (brine solution) passed through the resin during regeneration of the water softener.

We program each water softener carefully to established how often the water softener will regenerate and how much salt will be used for each regeneration. This will ensure that all of your soft water needs will be met without using an excessive amount of salt used by your water softener.

C. The Brine System

The Brine System of a water softener consists of a salt storage container and float valve. The salt storage con­tainer holds the salt that is used to make the regenerant brine solution within the water softener. The float valve limits the amount of water that goes to the salt storage tank during the brine refill cycle in the water softener.

Because a predetermined amount of salt is dissolved during each brine refill cycle, the salt must be  replenished in order to maintain efficient operation of your water softener.

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What Our Customers are Saying

September 2013 After moving to the Midland area it didn't take long to find out the town suffers from hard water. After flushing everything w...

Marlene C. from Midland says "I love coming here after work because it is close to home and Lisa always has a cheerful, positive attitude and car...

Gary Beutler and the team at The Water Store in Midland are pros in the water treatment industry, providing top-notch customer service and quality pro...

"My name is Robert Fung and I have a farm in the Township of The Blue Mountains. I have had water issues from my well involving sulphur and iron....

"Gary, as you know, by the time I discovered you I was in tears! I had spent 2 years with countless water and water type people before I found...

"We had hard water and weak tea colour. The water was staining Dishes and Clothes etc. Follow up was very quick where you tested our water and ...

We are really happy with the installation and the end result. “We just wanted anyone considering buying a water softener to know that Gary at The W...

What concern did the Peter’s have about their water? “Sand, discolouration and poor taste”. When asked what happened next on their way to get these ...

"My husband and I reside in Tay Township and are serviced by municipal water since approximately 2002. My husband suffers from bacterial infec...

Gary is very knowledgeable about water solutions in this area and will give you prompt and personable service. I highly recommend using him. Gord S...

Wish we had got a water softener years ago. “We are very pleased with our water softener. No more white encrusted taps and fixtures. The water ...

I am writing this letter to recomend to anyone who has an issue with water that they deal with Gary Beutler of The Water Store. I recently had him co...

“It’s always a pleasure going to The Water Store. Personal Service from Lisa, Great prices, great water and very knowledgeable.”...

Gary Beutler, owner of The Water Store in Midland received this very nice note from Betty–Anne and Ronald Laurin: “We had iron & sulphur in our...

"I can’t believe how much money we’re saving by using less dishwasher and laundry soap as well as shampoo. Our water was very hard and ruined ...

When asked to comment on Tom's Water Store Midland customer experience, he said "Amazing Pure Water - Excellent Customer Service!"...

Wayne Q. from Midland says "We've put the tap water with the chlorine smell down. Our animals now drink this Reverse Osmosis water. Neither ...

As written by Carol Donaldson “Our names are Murray and Carol Donaldson. We live at Balm Beach, Ontario. Years ago we purchased an iron filter sy...

“The Water is Great! The staff are wonderful. We have been using bottled water for over 40 years.”...

Sue says "We enjoy coming into The Water Store Midland, where Lisa is always an enjoyable conversationalist. She is very helpful when we need an...

"Every time I come into The Water Store Midland, I feel like a part of the family. Lisa is always positive, smiling and knows everyone by name. ...

When asked about his customer experience at The Water Store Midland, Wayne said "you are always accessible - The Best Customer Relations Lady (Li...

When asked about The Water Store Frank says “Great water quality! Great service.”...

So what do you think of the quality of the water and service at The Water Store? “My wife and cats won’t drink anything else. The service is excelle...

Regarding her The Water Store Midland customer experience, Shirley says "the best tasting water in town with the best friendly service!"...

When it comes to The Water Store Ralph says “Very best service for 11 years. Satisfied with water as well.”...

When asked to comment on the water quality they receive from The Water Store James said “We only wish this system was hooked up to Midland’s water sup...

So Marion, what do you think of the service at The Water Store? “The service here is very polite and cheerful”...

When asked about The Water Store, Heather said “Good Friendly service and always clean.”...

“Between Gary and Lisa, you cannot hope to get more pleasant and professional help regarding water. I would strongly recommend them to anyone as I ha...

Faye says “For good and friendly service go to The Water Store.”...

So, Sandy, what do you think of The Water Store Midland? Sandy says “Lisa is the best! This lady is always so personable and happy to serve and assi...

When asked about his The Water Store Midland customer experience, Kyle said “Great service and friendly people and good water!”...

When it comes to The Water Store Midland, Susan says “Always a friendly greeting!”...

When asked about The Water Store Midland, Murray says “Well greeted, friendly and good service, always willing to help. Clean environment and good wa...

When it comes to The Water store Midland, Derreck says “Friendly service, nice staff and good water.”...

When asked what he thinks about The Water Store Midland, Gerd says “Good, pleasant service”...

When asked about The Water Store Midland, Jason said “Excellent Service, great value, fresh clean water. Yummy.”...

When talking about The Water Store Midland, Bill says “Lisa Both is very friendly and a pleasure to talk to.”...

When asked about The Water Store Midland, Rick says “Very friendly and great water.”...

When asked to comment on The Water Store Midland, Janna said “Always quick and convenient service with a smile!! Best tasting, purest water I’ve eve...

So Geoff, what do you think of The Water Store Midland? Geoff says “Very friendly, very convenient and very good value”...

When asked about The Water Store, Thomas said “The service has been awesome for the last twelve years. Wouldn’t go anywhere else. Great job!!”...

Cheryl and Wes said “The Water Store has always been a pleasant experience. Lisa is always helpful. A very clean water store.”...

When asked about The Water Store in Midland, Karen said “Lisa and staff are so friendly and so helpful. This store is so convenient for us and refill...

“Always a pleasure visiting The Water Store. Great service. Great water. Greatly appreciated. Thank you!”...

When asked what he thought of The Water Store, Midland, Rudolph said “Excellent service and if you help, they will carry it out for you.”...

When it comes to The Water Store in Midland, Mike says “Friendly helpful service! Keep up the good work!”...

When asked to make a comment about The Water store in Midland, Shirley said “Best Water in Town!”...

When asked about his customer experience at The Water store Stan said “My dog loves the water here and so do I”...

So Dayle, what is it like at The Water Store Midland? “Never a line up. Always a friendly smile.”...

Richard, why do you get your water from The Water Store Midland? “Have not trusted the town water for years and have used The Water Store water for 10...

“The Water Store delivers wonderful quality drinking water at an affordable price. The best part of my week is coming into fill up and chat with Lisa...

When asks why Belinda gets her water from The Water Store Midland, she said “Feel better, the healthy way to go.”...

When asked to Comment on The Water Store Midland, George said “Great service and great water. I am a long time customer and will continue!”...

When asked to comment on The Water Store Midland, Karen said “Best water, best service since day one”...

When asked about his experience at The Water Store Midland, Len said “Very clean and organized. Very friendly and efficient. Very knowledgeable abou...

When asked to comment on The Water Store Midland Leo said “Great service and friendly staff.”...

Claire, what do you think of The Water Store Midland? “Always great service! Wouldn’t go anywhere else to get our water! Always a clean environment...

When asked what do you like about The Water Store in Midland, Yvonne said “Enjoy the greetings and the water is the best. They make me feel at home.”...

What do you like about The Water store Midland, Jonny? “Good water that doesn’t leave deposits on coffee maker.”...

“I have purchased my water from The Water Store for the past two years. I find the staff personable and friendly, and I have confidence that the wate...

Andrea, what do you like best about The Water Store Midland? “Best tasting water. Great friendly service.”...

Tell us about your customer experience at The Water Store Midland, Brian “Best water in the region and the staff are always helpful and friendly espec...

Shelley, tell us why you like The Water Store Midland .. “It’s very convenient – not on a busy street and big difference in this RO water as opposed t...

When asked to comment about his customer experience at The Water Store, Rod says “This store gives great service, we love it!”...

David made these comments about The Water Store Midland “The best and purest water in the area and excellent service.”...

Frank, please tell us why you keep coming back to The Water Store ...“You guys do good service, good water and keep your word, you come when you say y...

Why do you keep coming back to The Water Store Midland, Peter? “Lisa and Gary are always friendly. Never takes long to get the water re fill.”...

When asked about his experience at The Water Store in Midland, Ted said “Good service all the time.”...

When asked to comment on his The Water Store Midland customer experience, Nicholas said “Excellent service and water”...

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